I bought the game a long time ago on steam and I have had problems with it saying I don't own the game. But this time I couldn't play so u purchased it on Ubisoft and when I got on the game it removed all of my progress. I don't know why this is happening but I'm furious, I bought this game twice and am still having issues. Fix your nonsense Ubisoft.
Hello @KoolGuy thanks for getting in touch with us.
Your game progress should be shared on PC between Ubisoft, Steam and Epic - they should all give you the same operators and stats no matter which version of the game you use, if you have played previously. You must however make sure all games were tied to the same Ubisoft account.
Is it possible you have purchased the game from Ubisoft Connect using a different Ubisoft account, than the one you used for your Steam version of the game?
To help you with this issue you will need to contact us over the following links >
Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
Twitter Support > https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/
Please make sure to send us a proof of purchase for your game on Steam and any Ubisoft username, or emails you have used whilst playing Siege.
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