Original Post — Direct link
Hey Ubisoft, you may find this post with profanity as I am very pissed off right now. Ever since the addition of the M.U.T.E protocol I can't ******g play Rainbow. I try loading into any game and it wont load a thing, wont load Bans in unranked, cant chose my charecters in QuickPlay and once when i could, im stuck on an infinite loop of loading and NEVER can enter the match. I uninstalled the game and reinstalled over night to fix the issue after many restarts of the game and playstation didnt work, the game reinstalled. I open it up and it tells me installation isn't fully complete, so i let in download and open it up today to find, I'm stuck on a loading screen, what the actual hell? I've tried so much just to load into the game and im stuck on a loading screen! please respond asap and again sorry for my language but I am livid right now because i can't get into this game and it wasting my time with loading.
over 4 years ago - Ubi-Karl - Direct link
Hey Verticql,

Thanks for reaching out to us and I am sorry to hear about the issue you ran into.

Just to double-check - is it PS4 that you play the game on? I've tried checking your account however wasn't able to identify.