Original Post — Direct link
I played three games yesterday and won all three and I was not given any mmr change plus or minus anyway you can help
almost 4 years ago - Ubi-Milky - Direct link
Hello everyone, sorry to hear this, when you did not receive any MMR in your ranked matches or placement matches, did you try restarting the game as this was found to in some cases return the MMR to the player after rebooting the game. It will not work however if the loss of MMR occurred during a outage or degradation when your game was trying to connect to the servers, in that case the MMR will be lost.

Did any of you receive any messages on screen when this happened, after the match?

Are you also able to let me know the date and time of the matches that this happened with? We identified the issue and have seemingly resolved it in the last few days, but if this has happened to you in the last 3 days and you have exact time and dates of your ranked matches you won and earned no MMR I will happily report this up for you.
almost 4 years ago - Ubi-Milky - Direct link
Hey Riceboii., thanks for letting us know, I have since discovered that a hotfix was deployed on the 8th of december for this issue of players not receiving MMR when winning ranked matches.

Have you played any matches after the 8th where this has affected you and if so do you have the date and time of those matches?