Original Post — Direct link
I can't move whenever I play, rainbow automatically detect controller while I only have keyboard and mouse connected to my pc. the other problem is "Failed to load user profile"
over 3 years ago - Ubi-Raziel - Direct link
Hello! This is certainly something I can help you with.

I am aware of the issue you describe; it can be caused if your profile has become corrupt.

Try the steps mentioned in the following support article: https://support.ubisoft.com/Article/000061964

Please note this will reset your Situations, loadouts & in-game settings but it should resolve your issue.

Let me know if you have any questions!