[2020] Account Voice Chat bug

Thank you for reporting this to us, MAD_MASK. This certainly seems like quite a strange issue and it's not sure why it wouldn't be working specifically on one account.

Are you moving across anything when you are playing on a different PC? For instance hardware, GameSettings files or anything similar?

Can you try having the Cloud Saves disabled in Uplay on another PC and then trying the Voice Chat? It may be that something from the Cloud Saves is being carried over when you are on a new PC.

Originally Posted by sparda_king2212
hello my accont is vioce chat bug please fix there player cant hear me but i go with my brother accont we can talk and get info please fix it

Hey, sparda_king2212!

Welcome to the forums. We are sorry to hear that you are experiencing problems with using in game voice chat in Rainbow Six: Siege. Communication is a big part of our tactical based shooter and we can appreciate the impact this has on the game experience if this is restricted.

Due to changes that were necessary to improve our overall communication, we introduced a new form of technology to vastly improve our voice chat.

You can try the following troubleshooting steps, to see if it helps with this matter. https://www.reddit.com/r/Rainbow6/co...oubleshooting/

We would also ask you to follow our FAQ for issues with your in-game voice chat: https://support.ubisoft.com/en-GB/fa...leshooting-R6/

Please make sure your microphone is set as "Default Communication Device" in your settings.

Then also make sure that your microphone have the proper right in your Windows:
1. Open your “File Explorer” and click on “Control Panel”. Then click on “Hardware and Sound” and then click on “Sound”.
2. Click on the “Recording” tab and then select your microphone (i.e. “Headset mic”, “Internal mic”, etc.) and click "Properties".
3. Click the "Advanced" tab. Click on the check mark in the box next to "Allow applications to take exclusive control of this device" to remove the check mark from the box. Then click "Apply".

If all the steps have been done and the issue continues please let us know.

Originally Posted by sparda_king2212
Sorry I do it but my account not fix can you help me pleases I can't talk anther player but I login with my brother account I can talk with my microphone please help me

We are going to need to investigate this further with you. Please contact us on our social media channels via a private message here:

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Alternatively, you can reach out to us via a support ticket HERE or a live chat HERE.

Thank you.