Original Post — Direct link
So I am on ps4. I usually get charms after 2 hours of subscribing the streamer. I have got quite few of them. But this month i havent got it in my account for some reason. I subscribed to sexycake and i havent received the charm. And i have my accounts linked properly since i have been getting pro league charms and so dont feed me with this excuse.
about 4 years ago - UbiKoality - Direct link
Hi aslamkhanx! My apologies for this inconvenience. After further review of your account, I'm seeing that the charm was added to your account today. If you're still not seeing it on your end, can you please try restoring your PS4's licenses? If that still does not help, please open a case at support.ubi.com. You can also reach out on Facebook or Twitter. Thank you!