[2020] Missing operators

Hey RebeliousRyachu, thanks for reaching out and I am sorry to hear about this.

I have created a case under your account, so in order for us to proceed with this, can I ask you to do the following:

1. Visit our support website website
2. Login to your account
3. Select the drop-down menu on the top right and click 'My cases'
4. Once redirected, select case 13303809
5. Put down description of your issue as well as the steps you've already tried
6. Also, attach screenshots showing your installed extra content for the game as well as a record of purchase for the game

Once done, let us know and we will have a look!

Originally Posted by RebeliousRyachu
I completed the case file. Thank you for responding and I hope we can resolve the issue. Thank you.

Appreciate your effort there!

I've looked up and can see that this seems to be something that is currently affecting a number of players and not just yourself.

As it stands, details have been passed along to our game team who will be investigating the matter further.

I do apologise about the inconvenience this may be causing in the meantime and as soon as we will have an update on this, details will be posted here, in our official forums, so keep an eye!