Original Post — Direct link

I bought Rainbow Six Siege a while ago and haven't been active for atleast a year, or a year and a half. It gives me the error message when trying to start the game through steam, yet I have receipts and keys showing I have bought year operators and some credits.

I don't know how to fix it and I cant get in touch with support.

almost 2 years ago - Ubi-TheBerry - Direct link

Hey @Hunter_Honk

Sorry to hear you've been unable to launch the game.

When originally launching / activating a game, it will be bound to the Ubisoft account signed in at the time.

If you then later attempt to launch the game with a different Ubisoft account, this error will appear.

If you're aware of an alternative Ubisoft accounts you may
have, please give these a try, as well as verifying
the game's files.

If you still have issues, could you contact us directly via
Support Site, Facebook or Twitter and please attach;
- Any alternative email addresses or usernames you may have used
- A screenshot of the following folder; Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership

We will be more than happy to take a closer look and help you recover access to your copy of the game.

Thank you!

- Ubisoft Support