devtrackers.gg
so, i got onto Rainbow Six Seige beacuse the free week from 18 march to 24 of the same month, and i decided to buy it cuz i loved it, i bought the deluxe version, wich as the game and 16 operators from year 1 to 2, and i printed the recipt, and went to an OXXO (kinda like a stripes/ seven-eleven on my region) wich i had the option to realize my purchase there, i gave the cashier the code, and i payed what i had to pay, went back home and, no confirmation email, i went outside for like 3 hours, no email. wake up today march 22 2021, and no email and they even remind me to pay the game via email, i have the recitp and the ticket, pls help me or refound, thanks
Hello WildTurkeyOld, thank you for getting in touch and sorry to hear you have not gained access to the game yet.
At the moment we can only help players with purchases made directly from our Ubisoft Store. We recommend purchasing the digital version of the game from one of these approved resellers - https://support.ubisoft.com/en-GB/Article/000079502
In order to get help with your purchase and the missing email you were supposed to receive, you will need to get in contact with OXXO directly for further assistance, thank you.