Original Post — Direct link
I've got a persisting problem. It does not happen all the time but it's there most of the time.

The problem is that when I try to rappel, it instantly gets auto-cancelled, regardless of the operator, the map or the loadout.
What happens is that the rappel starts as it normally would, the character "goes vertical" but immediately cancels the action and goes back to the ground. It doesn't matter whether I'm trying to go up or down a wall either.

None of the players I've ever talked about this have even heard of a similar problem so I really, really need you to help me.


I've customized my controls, if it means anything.
Sprint/Rappel is bound to "SPACE" for me, which is the same action for going up or getting down to the ground from the vertical movement and I think it maybe has something to do with that.
about 4 years ago - Ubi-Karl - Direct link
Hey guys!

Thank you for reaching out to us and I am sorry to hear about the issue you ran into.

As it stands, I can confirm that we did have players who have reported the same issue, and the following workaround seemed to have helped:

1. Disable game's cloud save (article on how to do it)
2. Remove local save files (x86) / ubisoft / ubisoft games launcher / savegames / id / 1843 folder). To do it, just make sure you back it up somewhere, in case if this doesn't necessarily bring any results

Keep us updated and should you have any questions, let us know!