[2022] Trophies not popping on console

Hello everyone, thanks for getting in touch with us about your sync issues with trophies/achievements on console.

I can confirm that we are unable to unlock trophies or achievements for you directly, we do not have this ability and can not access any PlayStation/Microsoft tools that will allow us to do this on their platform, so what we can advise you to try and fix this is somewhat limited.

Here are a few steps that helped other players with trophy/achievement issues in the past in some of our other titles >>

• It may be that you have not unlocked all of the conditions for the achievement/trophy as there is an additional hidden objective (mostly affects collectible trophies) so we would suggest looking up a trophy/achievement walkthrough for that console online

• It may be that the unlock conditions have yet to synchronize with our game's server, so we would advise following this basic connectivity troubleshooting for your platform whilst the game is launched, to try resync your connection to our game servers to see if it recognizes your progress > 

XB1 https://www.ubisoft.com/en-gb/help/article/000097278
XBSX https://www.ubisoft.com/en-gb/help/article/000097279
PS4 https://www.ubisoft.com/en-gb/help/article/000097277
PS5 https://www.ubisoft.com/en-gb/help/article/000097276

Should these steps not work for you, it may be that the achievement/trophy is bugged. We can document this issue, but we are unable to unlock these for you ourselves, as we do not have the access to them. You may wish to reach out to the Sony or Microsoft help websites to see if they can assist?

PlayStation Support and chat > https://www.playstation.com/en-gb/support/playstation-support-contact-guide/
Xbox Support and chat > https://support.xbox.com/en-GB/contact-us