Original Post — Direct link
Hi. Idk what happened but for a complete day i have been unable to log into my account from uplay or browser. I am connected via a vpn now and with the vpn i was able to log in. So it seems like my ip is blocked? Please clear any ban or ip restriction. I wouls be greatly thankful . Tnks
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by YoungDesii
Hi. Idk what happened but for a complete day i have been unable to log into my account from uplay or browser. I am connected via a vpn now and with the vpn i was able to log in. So it seems like my ip is blocked? Please clear any ban or ip restriction. I wouls be greatly thankful . Tnks
Hey there.

We'll need to take a look over your Ubisoft account to see if this identifies any cause for these issues.Would you be able to reach out to us via a support case or on our social media channels please?

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.