Original Post — Direct link
Hello. I can't start the game with Vulkan API.
It says: "no compatible driver/hardware found".
I have Asus Rog Strix 15.6″ Full HD IPS 144Hz / AMD Ryzen 7-5800H / 16GB DDR4 / 512GB SSD / NVIDIA® GeForce RTX 3060 6GB.
All drivers updated. Help pls. I can't contact with ubisoft support, because chat is unavailable
over 3 years ago - Ubi-Milky - Direct link
Hello GoliathusUzb, thanks for posting in the forum.

If you ever need to get in touch with Ubisoft Support and you are unable to use Live Chat, we also have email and social media support teams who can help you with this also -

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact

First of all, your specs seem to be perfectly capable to run the Vulkan version of the game, what I would suggest is to verify your games installation files, as one of the Vulkan installation files could be missing or corrupted causing this issue.

Please follow the instructions in this support article to see how to do this in your launcher - https://www.ubisoft.com/help?article=000065765