Original Post — Direct link
My game works perfectly fine in pvp and everything else, but when i go to the operator page my game freezes for like 5 sec and then crashes. I've tried deleting sound files and verifying the game on steam but nothing seems to work. Please help
over 4 years ago - Ubi-Viral - Direct link
Hey, Axl.60hz!

Welcome to the forums. Sorry to hear that your game is crashing. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
EPIC GAMES LAUNCHER
STEAM

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay.

Update your GPU Drivers:

AMD
NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.
over 4 years ago - Ubi-Viral - Direct link
Originally Posted by Iacob_Florin
I have the same problem too. I even reinstalled Windows because I thought it might solve it, but it didn't. I still get freezes and sometimes crashes.
Were you able to try the steps that I advised above?
over 4 years ago - Ubi-Viral - Direct link
Originally Posted by Iacob_Florin
Yes, I did try the steps you offered me in my post. The problem still persists.
OK following the information above, please provide us with your system files. Once done please reply back here with your case number.

Thank you.