Original Post — Direct link

My battlepass is missing in this season even tho I purchased year pass which includes 4 battlepasses. I contacted you on 7th december but to this day I have no further help. I have Ash skin which was awarded for buying year pass, ubisoft connect says that i own year pass however there is still no battle pass in game. I play on PC if that matters

about 1 year ago - Ubi-Deta - Direct link

Hey @HektorSzczupak! Sorry to hear you haven't received the Battle Pass yet.

We're aware of this issue and currently investigating. We're currently receiving more contacts than usual through our Support page, which can lead to delays in replies. Rest assured, we are working to resolve this issue for you and will provide an update ASAP.

Apologies for the inconvenience caused!