Original Post — Direct link

I was about to make a hole as maverick when my character stopped moving and the game was frozen I was then kicked out to the lobby and met with a 2 day ranked/unranked suspension
I was hoping I could get this suspension lifted, as I did nothing wrong, but was just lagged out of the match

Thanks

over 1 year ago - Ubi-Froggard - Direct link

Hey @tacticalnuke252

I'm sorry to hear that. The abandonment sanction will still apply if you disconnect (even if it's not your fault) because there is no way for it to know if a player is making themselves disconnect on purpose to avoid an abandonment sanction if it didn't apply. 

We're unable to provide anything back for getting an abandonment sanction, remove temporary suspensions, and we are also unable to modify player ranks unfortunately.