Original Post — Direct link
Few minutes ago I bought R6 credits via steam, and it didn't give me anything. I tried contacting steam support but all it said was, "your purchase was successful on our end". I need help I don't see the credits.

Transaction ID: 2643011243370916998
Purchased: Nov 10 @ 8:08pm
14 days ago - Ubi-Raziel - Direct link
Hey!

For in-game purchases we always recommend to first wait 24 hours, as they can sometimes take time to come through.

If after 24 hours you still can't see your purchase, please contact us via one of our private support platforms along with your proof of purchase -

Email Support / Live Chat: https://support.ubi.com/Cases/New

Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/


Thank you!
13 days ago - Ubi-Raziel - Direct link
Originally Posted by huGx.
thank you, I'll wait for 24 hours. It might also be that the game didnt save itself for some reason? I always get the same achievement when I reopen it. But I hope I can get the credits to buy the kit I wanted. Thank you!
Great hopefully that works but if not, our support can look into that for you.

Your game is constantly saved online and we can see all in-game transactions; there will be a logical explanation and we'll make sure you receive everything you paid for.

Enjoy your day!





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