Original Post — Direct link
As the title says, i bought 20 bucks worth and they haven't shown up, some help on this issue would be nice.
12 months ago - Ubi-Baron - Direct link
Hi VladimirPuddin-,

Thank you for reporting that to us, were sorry to hear that was the case.

While In-game purchases will usually be with you instantly, they can take up to 24-48 hours to arrive.

If they are still missing after that point, to help us look into this further, please speak with the team through the site here:
22 days ago - Ubi-Orion - Direct link
Originally Posted by ganggangkodak
yeah the same thing has happened to me its been 5 hrs and theyre still not in
Hey there.

There is a known issue at the moment with delays to digital content being delivered. If you are still missing anything after 24 hours have elapsed please let us know. Thanks.

Links in this thread

Ubisoft Store - Delayed delivery for the digital content purchased via the Ubisoft Store
We are aware of delays in processing some orders. It may take up to 24 hours for your content to appear on the account.If you are still missing your content after this amount of time, please let us know, and we'd be happy to investigate further!

Home - Ubisoft Support
Sign in for customised support

Ubisoft Support
Ubisoft Support. 394K likes. Still need support? Reach out to your regional support team here: https://support.ubi.com/

Ubisoft Support (@UbisoftSupport) | Twitter
The latest Tweets from Ubisoft Support (@UbisoftSupport). Official Ubisoft Customer Support. Worldwide