[2021] [Connectivity/Multiplayer]Ping de outro país

Hello there callvini, welcome to the forum.

At the moment, we can only provide support in this forum in English. If you are able to use a translator to type in English, we will be happy to help you.

Alternatively, if you'd like to receive support in your native language, you're welcome to create a support case on our website using the link below - https://support.ubisoft.com/Cases/New

If you scroll down the page to where it says 'Contact Customer Support' and click on it, this should create a case where an agent will respond to you in your chosen language.

In the meantime hopefully one of our other Portuguese speaking players may be able to help you with your query.

Ah thank you for for clarifying Sssau.

Unfortunately on console players are unable to change their data centre to the correct one manually like you can on PC.

Instead, could you please try all of the steps in this guide to try to strengthen your connection to our servers in hopes you are placed in the Brazil South server instead - https://ubi.li/YPwnl