Hello, I am playing Rainbow Six on a newly bought laptop. The first round is normal, but the second round prompts me to be banned, but I do not use third-party programs. And it just doesn’t allow me to join the game. The main page in the game does not show that I am banned. I used the previous computer to log in and it was also prompted to be banned. What’s going on? All this happened after logging in with a laptop
Hello @csgo189nn thank you for getting in touch with us about these error codes.
For the error code that begins 2-0 can you please try the following steps that have helped other players with this issue in the past >
Step 1: Trying uninstalling MSI Dragon Center if you may have it installed. This program was known to cause conflict with BattlEye in the past and present this error code.
Step 2: I understand you said you don't use third party programs, but I recommend checking your Task Manager and closing down any software running in the background or may have a silent start-up, in case it causes a conflict with the game >
https://support.ubisoft.com/en-GB/Article/000063761
Step 3: As the issue is usually connected to BattlEye, please try the steps in BattlEye's own FAQ >
https://www.battleye.com/support/faq/: (https://www.battleye.com/support/faq/)
Step 4: Some players have been able to this error code issue, by changing their Windows Network settings >
- Click on Start, select Settings, select Network & Internet, select the Proxy option on the left
- Toggle the option Automatically detect settings to ON.
- Toggle the option Use a proxy server to OFF.
Please let us know how you get on after looking going through all of the steps listed above?
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