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So, let me set the picture, I was trying to play a ranked match with some of my friends, but due to some connection issues I though "yeah, I'll just try to find a ranked match alone, maybe my friends have entered the match without me" but then I exit the queue before I find a match. Surprisingly enough, the game still gave me a reconnect to a match option, as if I actually entered the ranked game, but, when I clicked on it it gave me a connection issue error and it never gave me the prompt again, so I try to join my friends and I manage to get into a match with them. In the middle of the match I get a notification, which denotes a leaving penalty of 31 minutes, why is that, when I literally couldn't access the designated match??
Originally Posted by fenix971_Hey fenix971_,
So, let me set the picture, I was trying to play a ranked match with some of my friends, but due to some connection issues I though "yeah, I'll just try to find a ranked match alone, maybe my friends have entered the match without me" but then I exit the queue before I find a match. Surprisingly enough, the game still gave me a reconnect to a match option, as if I actually entered the ranked game, but, when I clicked on it it gave me a connection issue error and it never gave me the prompt again, so I try to join my friends and I manage to get into a match with them. In the middle of the match I get a notification, which denotes a leaving penalty of 31 minutes, why is that, when I literally couldn't access the designated match??
Sorry for the delay in getting back to you and to hear you've been impacted by this
This is something that has already been passed onto the game team and is currently under investigation
We don't have any further details at the moment, so please keep an eye on the game's official channels and forums for any updates on this
Sorry for the inconvenience!