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[2020] I bought the Year 2 pass but I didn't get the Obsidian Skin!


Original Post — Direct link
I bought the year 2 pass but I didn't get the Obsidian skin because I didn't pre-order it. Why these policies exist? Like I have the year 2 season pass right in my uplay DLC menu and I have the carbon fiber charm, but I don't have the weapon skin! It's really unnecessary to have these policies like why? why take out some stuff out of a DLC just because people didn't buy it in a certain date? I feel like I'm scammed I literally paid for it yet I didn't get everything it should include.
about 4 years ago - Ubi-Karl - Direct link
Hey Dabbas.,

Thanks for reaching out and apologies about the delayed response from our team.

I can see that you have reached out to us a couple of times (this month and last month) and as previously advised, regrettably we will be unable to assist you with this as you activated Season Pass after 7th of February, 2017 (Source).

I am sorry if this was not the outcome you may have anticipated and should you have any other questions, let us know!
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