Original Post — Direct link

i bought the game with the year 2 operators a while ago and i still can not install it
i have pictures confirming i got it and it took money from my card yet no game.
please help

over 2 years ago - Ubi-SpaceCats - Direct link

@coxppucino Hey there! I'm sorry to hear you're unable to install your game. However, for issues with accounts and store purchases, I invite you to reach out to us privately via our Support Website, Twitter DMs, or Facebook PMs. Please include a brief description of your issue, including any error messages you may be encountering. If you're contacting through Twitter or Facebook, please make sure to also include the username and email address associated with your Ubisoft account. Thank you!

over 2 years ago - Ubi-SpaceCats - Direct link

@coxppucino Hey there! I'm sorry to hear you're unable to install your game. However, for issues with accounts and store purchases, I invite you to reach out to us privately via our Support Website, Twitter DMs, or Facebook PMs. Please include a brief description of your issue, including any error messages you may be encountering. If you're contacting through Twitter or Facebook, please make sure to also include the username and email address associated with your Ubisoft account. Thank you!