Original Post — Direct link
Everytime I try running on siege, it loads up uplay , then launches the game with a black screen for about 10 seconds, and automatically exits. I have done this multiple times to get a temporary fix: repair the c++ redistributable in control panel and restart my laptop, then the game works but only in windowed mode (need to press alt+enter before game starts so it does not crash). But after i finish the game and restart my laptop, the problems start again and i need to repair the c++ redistributable in control panel again. I tried doing all the things in support page and updating all drivers but still the problem is there.
over 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by masterelahee
Everytime I try running on siege, it loads up uplay , then launches the game with a black screen for about 10 seconds, and automatically exits. I have done this multiple times to get a temporary fix: repair the c++ redistributable in control panel and restart my laptop, then the game works but only in windowed mode (need to press alt+enter before game starts so it does not crash). But after i finish the game and restart my laptop, the problems start again and i need to repair the c++ redistributable in control panel again. I tried doing all the things in support page and updating all drivers but still the problem is there.
Hey masterelahee,

Sorry to hear you are having this trouble.

I will be more than happy to investigate this.

Would it be possible to provide us your system specification?
over 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by masterelahee
OS Name Microsoft Windows 10 Home Single Language
Version 10.0.19041 Build 19041
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-FLHQ8BK5
System Manufacturer Acer
System Model Predator PH315-51
System Type x64-based PC
System SKU 0000000000000000
Processor Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz, 2304 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde Corp. V1.26, 27/3/2019
SMBIOS Version 3.0
Embedded Controller Version 1.24
BIOS Mode UEFI
BaseBoard Manufacturer CFL
BaseBoard Product Sienta_CFS
BaseBoard Version V1.26
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1"
User Name LAPTOP-FLHQ8BK5\USER
Time Zone Malay Peninsula Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.85 GB
Available Physical Memory 1.17 GB
Total Virtual Memory 13.8 GB
Available Virtual Memory 3.95 GB
Page File Space 6.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, Disabled by policy
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Hey there,

Thank you for providing these details.

Does your device have a dedicated graphics card at all?
over 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by masterelahee
I tried running into a claen boot and found the problem in my msconfig, my vmware nat adapter was the issue. After unchecking the service, it works perfectly
This is fantastic to hear!

Although I would have been happy to continue troubleshooting it is even better than you found a solution to allow you more game time

Thank you for sharing your solution, it may help others too!