Original Post — Direct link
i got banned 1 month ago and i didnt even played the game the thing i saw was the ban screen when i opened the game and my last match was casual and ive been typing this to ubisoft support they are saying take look to code of conduct or go make a tickket to battleye support but battleye never replies i never cheated in the game.
over 4 years ago - Ubi-Karl - Direct link
Hey Iine.,

Thanks for reaching out and welcome to forums!

Please be aware that if you have submitted appeal to your suspension and it has been denied, regrettably our Support Team will be unable to assist you any further with it.

I am sorry if this may not be the outcome you have expected.
over 4 years ago - Ubi-Karl - Direct link
Originally Posted by Iine.
they told me to contact battleye support but battleye is not even replying
I would suggest to double-check to see whether you have managed to send them your query correctly and hopefully they will get back to you earlier than later, however regarding the waiting times or anything similar to it - it is not the information that we have nor can advise you on.
over 4 years ago - Ubi-Karl - Direct link
Hey hayden3107,

Thanks for reaching out!

I appreciate that the matter might be urgent, however as previous post advise, regrettably we're unable to advise on how long it may take as this is not the information we have and can only suggest to be patient and I'm sure you will hear back as soon as possible.





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