[2020] Game jump to desktop at full screen mode

Originally Posted by bbbruc3
I played the game at full screen mode yesterday，and it runs well.

However，the game couldn't run at full screen mode just today，it only can run at windowed mode or boardless mode.

If I set the game to full screen mode，the game will jump to the desktop immediately.

I've tried update my nvidia driver，but the game still cannot run at full screen mode.

So what can I do？ Hope for your help.

Hey, I'm sorry for not seeing your thread earlier.

This kind of behaviour could be caused by a profile issue, but I believe it's likely related to either game files or conflicting software.

Do you have a friend or family member who also owns the game? If so, please ask them to try fullscreen on your PC and see if the same issue occurs.

You could try verifying game files: https://support.ubi.com/en-GB/faqs/000025650/

Also, you could try disabling background applications: https://support.ubisoft.com/en-GB/faqs/000025721/

I hope that helps!