[2023] Ubisoft hasn't responded to my ticket yet

Re: [No response to support case](/topic/158101/no-response-to-support-case)

I've contacted Ubisoft Support on the 12/19/2022... It has been almost 10 days of no response. All I requested was to change my region which shouldn't take too long but so far there hasn't been even a sign of communication or procedure to let me know. There is no chat, phone number or fast method of communication to contact their support team. What is the point of making a case of simply changing my region and they can't respond this year at all.