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Ubi-UwU: Again, if you have not heard from us within 48 hours, please feel free to reach out to us.
Ubi-UwU: Is there anything else that I can assist you with today not related to this issue?
Smalls.2JZ: when was my "request for more help" put in
Ubi-UwU: Your escalation was put forth a few hours ago. If you have not heard from us within 48 hours, please reach out to us again. We will reach out to you via email as soon as possible. I apologize but we will need to end chat now. Thank you for contacting Ubisoft Customer Support. Have a nice night and stay safe!
Keep in mind this is a SUPPORT LINE
Smalls.2JZ: why was i lied to saying i will have an email from them?
Ubi-Geist: Correct, it was. It appears Ubi-Lumina's message to you was the update regarding it. Sadly, as they noted there, we can't provide compensation, anything that is will be posted on the game's forums
Smalls.2JZ: what the ****
i was told that i would be in contact with the dev team and they still haven't helped and now they have blocked me from asking for mo help
For context i had my rank completely reset i was 168 games in and i was Platinum 2 and that about 30 minutes a game keep in mind. All gone bye bye
and all i got was a "sorry for the inconvenience" i don't even care about my rank anymore i just want to be compensated for all this horrible support they keep
linking me to this link to look for where i will be compensated and i cant find a thing.
Ubi-Geist: Hi, we're sorry for any inconvenience that this has caused. We understand your desire for compensation, however, Ubisoft Technical Support is unable to provide any compensation for the issues that you are receiving. Should compensation be provided, it will be done by the development team at mass and will be announced on the game's official forums at http://forums.ubi.com. We do apologize once again for this inconvenience.
YOU GUYS NEED TO HELP PEOPLE BETTER I JUST WANT TO BE GOOD SUPPORT
Ubi-UwU: Is there anything else that I can assist you with today not related to this issue?
Smalls.2JZ: when was my "request for more help" put in
Ubi-UwU: Your escalation was put forth a few hours ago. If you have not heard from us within 48 hours, please reach out to us again. We will reach out to you via email as soon as possible. I apologize but we will need to end chat now. Thank you for contacting Ubisoft Customer Support. Have a nice night and stay safe!
Keep in mind this is a SUPPORT LINE
Smalls.2JZ: why was i lied to saying i will have an email from them?
Ubi-Geist: Correct, it was. It appears Ubi-Lumina's message to you was the update regarding it. Sadly, as they noted there, we can't provide compensation, anything that is will be posted on the game's forums
Smalls.2JZ: what the ****
i was told that i would be in contact with the dev team and they still haven't helped and now they have blocked me from asking for mo help
For context i had my rank completely reset i was 168 games in and i was Platinum 2 and that about 30 minutes a game keep in mind. All gone bye bye
and all i got was a "sorry for the inconvenience" i don't even care about my rank anymore i just want to be compensated for all this horrible support they keep
linking me to this link to look for where i will be compensated and i cant find a thing.
Ubi-Geist: Hi, we're sorry for any inconvenience that this has caused. We understand your desire for compensation, however, Ubisoft Technical Support is unable to provide any compensation for the issues that you are receiving. Should compensation be provided, it will be done by the development team at mass and will be announced on the game's official forums at http://forums.ubi.com. We do apologize once again for this inconvenience.
YOU GUYS NEED TO HELP PEOPLE BETTER I JUST WANT TO BE GOOD SUPPORT