Original Post — Direct link

Yo so I was in a squad with a friend playing unranked on r6 when we get put into a HORRIBLE server it would randomly have every ones ping jump from 19 to numbers in the tens of thousands,mine reached 45000 then I lagged out I tried to rejoin but because my friend didn’t lag out YET I couldn’t rejoin , so I decided to wait it out in fear that it would penalize me but when he lagged out it gave us both a penalty ,so now I have to wait two days to play unranked or ranked and I had a seven day booster active which is now useless cause I am being punished for something that’s out of my control.Ubisoft if you can’t lift the sanction can you at least give me a two day booster for the time I lost

about 2 years ago - Ubi-Milky - Direct link

Hello @CracklyShrimp33 thanks for getting in touch with us.

I am afraid we are not able to reimburse players' renown boosters unless there have been degradation and outages on the server for several hours, I have checked our Siege server reports for the last 24 hours and can not see any incidents reported that may have caused these disconnections, my apologies.

If you get matched on a server in future with this same issue, please make note of what regional server it is you are playing on so we can check if this is also affecting other players on your platform.

about 2 years ago - Ubi-Milky - Direct link

No, we are unable to remove temporary sanctions from any player's account - we simply do not have the ability to as Ubisoft Support and these sanctions are handled by the game only, this has always been the case with temporary sanctions on Siege regrettably.