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I was in a ranked game and the game just kicked me out after everyone but 1 person was on 1000+ ping and i lost the mmr fomr the game I would like this mmr back but dont know if i should do it here i have the match replay.
Originally Posted by Shi31dsHello, I'm sorry to read this happened to you in-game.
I was in a ranked game and the game just kicked me out after everyone but 1 person was on 1000+ ping and i lost the mmr fomr the game I would like this mmr back but dont know if i should do it here i have the match replay.
It certainly sounds like it could have been a DDOS and we'll happily look into that for you. We don't have the ability to return MMR individually, however when a cheater is banned, the MMR is rolled back to those affected.
As this is a potential cheater report and we like to avoid naming & shaming here on the forum, please contact us directly -
Email Support / Live Chat: https://support.ubi.com/Cases/New
Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/
We would like to know the following -
- The time & date of your match
- The name of the player you believe could have caused this
- The video you referred to
All the very best!