[2021] [Connectivity/Multiplayer]Getting kicked, abandon sanction, and demoted

Originally Posted by KCarbon12
This game has been wack for the longest time but there's nothing worse than getting kicked by the game for no reason and getting demoted. I had no connectivity issues prior to getting kicked, the game just did it. I then tried to reconnect twice. Both unsuccessful attempts and received an abandon sanction.

This is such a dumb part of this game especially when you are working into higher ranks and get demoted for a problem within the game. Things like this in ranked make my blood boil because the game is good yet so unreliable sometimes it’s infuriating.

Hi there. Welcome to the forums!

If these issues persist over a longer period of time the first thing I'd suggest is to perform every step of our connectivity troubleshooting depending on which platform you're playing on, Xbox or PSN.

If after doing so you're still regularly being disconnected then please reach out to us on a support case so we can investigate your issues in more detail. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!

Originally Posted by bobcratos
Estou jogando de boa quando der repente da erro na conexão ai entro pra voltar ao jogo e pego ban de 30 minutos, tipo porque eu fui banido se eu não sair do jogo deu erro no aplicativo, ta de sacabagem né Ubisoft? Arruma isso ai pelo amor de Deus.

Hey there.

Unfortunately we're not able to offer Portuguese language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from here we do have Portuguese support who will assist you further via live chat during our opening hours.

Thanks!