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[2021] my account was error

Original Post — Direct link

i can't play ranked or unranked when im buying a deluxe edition the issue is like a lv required but my account lv is 53 but i can't play ranked & unranked i buy this game like a 1 years ago, i buy a normal game, but today i buy deluxe edition and this happen i can't play ranked or unranked

this is a photo link for the problem
1.https://media.discordapp.net/attachments/853910892122472458/886726951811809350/unknown.png?width=1166&height=656
2.https://media.discordapp.net/attachments/853910892122472458/886726999446548480/unknown.png?width=1166&height=656
3.https://media.discordapp.net/attachments/853910892122472458/886728103378964480/unknown.png?width=545&height=656
4.https://media.discordapp.net/attachments/853910892122472458/886728326910193694/unknown.png?width=650&height=656

can some1 help me for this or GM can help me coz i can't make a ticket or email to support gaming

over 2 years ago - Ubi-Karl - Direct link

Hey everyone, thanks for reaching out and sorry to hear about the issue you've been experiencing.

This have been likely caused due to degradation we have been experiencing earlier, however as far as PC servers go, it's all now working as intended so when you have a chance, check in-game and see whether issue persists.

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