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I've been banned by battleye for cheating, but I'm not cheating and my support requests are not being answered.
I've been banned by battleye for cheating, but I'm not cheating and my support requests are not being answered.
Hi @mitabu-GO!
I'm sorry to hear about that! I know you submitted the case a while ago, and I apologize for the delay. Our teams are experiencing higher than normal contact volumes so this is causing a delay in reviewing and responding to cases. I assure you, the team will review as soon as they are able, and once they do you'll be receiving an update on your case. Please keep an eye on the case and on the email associated with your account! Any updates will be visible on the case on the Support site or will be sent to the email that's on file on your account.