I log onto the game to play legit any mode and i get removed by battle eye then I'm no longer allowed to reconnect. It gives me an error that crashes and then i have to take the abandon penalty. Don't even ask what the error code i dont know. Tbh i was hoping you guys would have fixed your game but nope. Ive given up hope for this game. I grew up with this game and loved it but they cant even make a game that wants to keep you in lobbies. GG
Hi @Tomino420,
Would you mind if we try out some troubleshooting to see if we can help with the disconnections you've been seeing?
When you have the chance I'd recommend starting out with the basic connection troubleshooting steps from the EA Help website. Let me know if you're still running into any of the same error messages after that. Thanks!
Thanks for following up!
Some of the errors you've been seeing can point to connection issues, so I was just hoping to see if we could help improve things here.
Can you let me know which platform you're playing on?
Gotcha, thanks!
Would you mind sharing a DxDiag when you have the chance? You can find more info on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks!
Hey @GANYUUUUUUUUUU, thanks for contacting us.
I'm sorry to hear that you're having crash issues with the game.
Would you be able to record or take screenshots, so we can see what error you received before crashing ?
Oher wise, I would advise you to follow our general troubleshooting guide, which should help you in your case.
devtrackers.gg