Original Post — Direct link

Hello,

When I logged into my Rainbow account, I learned that I was banned for cheating on several occasions. Whereas I’ve never cheated in my life. I wish I could get my account back because I was unfairly sanctioned for something I didn’t do.

about 3 years ago - Ubi-WheelyDuck - Direct link

Hey @moms10,

We will be more than happy to take a look at your ban, we cannot however do this via the forums.

If you could contact us via any of the following methods an agent will be happy to take a look.

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Support website (for email support) - https://support.ubisoft.com/en-gb/Cases/new

Many thanks,