Original Post — Direct link

Hello im an xbox player and I've been playing this game since it's came out and usually love it i just came back this season after a long break and trying to play again but the sound glitch that crashes your game is getting terrible ive had it 23 times this season and im in plat lobbies trying to get back to plat 2 because of it and it was my plat 2 game 3 to 1 and i get sound glitch mid round and my team wins and i get my elo took and a suspension penalty this is getting terrible i want all my elo back this glitch has took from me because Ubisoft wont fix it

over 2 years ago - Ubi-Viral - Direct link

@ilous_ Hey! Sorry to hear that you are encountering a sound glitch when playing.

Can you provide more information about this issue? Is the sound distorted? Reversed? Missing? Low?

Additionally, if you can provide a video of this issue it would be most appreciated.

In regard to your lost ELO I am afraid we are unable to recover or provide compensation for this.

Thank you.