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Me saco del de la partida por mala conexión y me banearon recién iniciaba la partida sin razón alguna
At the moment, we can only provide support in this forum in English.
If you are able to use a translator to type in English, we will be happy to help you.
Alternatively, if you'd like to receive support in your native language, you're welcome to create a support case on our website using the link below -
https://support.ubisoft.com/Cases/New
If you scroll down the page to where it says 'Contact Customer Support' and click on it, this should create a case where an agent will respond to you in your chosen language
In the meantime hopefully one of our other Spanish speaking players may be able to help you with your query.