Original Post — Direct link
Recently, I installed the year 1 and year 2 dlc packages. Once I downloaded both I opened my game to see that none of the operators were unlocked! Ive tried multiple things to try and fix this.

For example:
-Hard reset
-Reinstalling add-ons and base game
-Setting xbox one as home xbox
-Removing and readding my profile

I see that this is a frequent issue but I have no idea how to fix it! Please help!

And I apologize if this is the wrong forum to post this!
over 3 years ago - Ubi-Milky - Direct link
Hello Kiddohasthedabs, thank you for getting in touch with us across the forums and welcome.

For more information about missing content from your game, please see our pinned post here -
https://forums.ubisoft.com/showthrea...from-your-game

For all missing in-game items, we ask that you now contact us through our Ubisoft support website here - https://www.ubisoft.com/help

You can also contact us through DM on our social media channels here -
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

We will request a proof of purchase for the game and DLC if bought separately, we will verify your account, then we should be able to look into this further for you.

Thank you.