Original Post — Direct link

Hello, I hope you're doing well.

I have to unlock a lot of items in the battle pass before receiving it as a gift from my friend, I had unlocked both Free items and Premium items, but unfortunately after receiving the battle pass as a gift from my friend none of the items that I have unlocked previously were added to my inventory, and I still have this issue even after the patch 4.1 on Dec-13th.


almost 2 years ago - Ubi-Mark. - Direct link

Hello @Vampyre26,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please provide us with a few screenshots of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

almost 2 years ago - Ubi-Havoc - Direct link

@Vampyre26 thanks so much for taking the time to share this detailed information and your screenshots. I have shared your report with the teams to be investigated into!

@FatCactus0_o @Nikolai could you also provide a few images to show your progress in the Battle Pass and which rewards are missing?

@ImSquiggles I have made a note of your case not being fully resolved and I extend my apologies for any delay in response. To help look into this issue, were you gifted your Battle Pass or did you make the purchase on your own account with Credits?