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[2020] Missing 'MUTE Protocol' Charms and Rewards?? Please post here!


Original Post — Direct link
I was hoping to get my next free mute protocol pack but when i collected it 2 days ago i never received the mute protocol pack. Is there anything I can do about this?

https://gyazo.com/372b611f155399c480f60ee39314354c here is evidence that i have indeed completed the challenge

My in-game name is also HargenFlargen. Thank you.
over 4 years ago - UbiKoality - Direct link
Hi HargenFlargen! I'm sorry to hear that you have not received your MUTE Protocol pack. Please grab a screenshot of the challenge showing as completed with your username in the corner and upload it in a case at support.ubi.com. Our team would be glad to look into this for you. Thank you!
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