Original Post — Direct link

Every time I click the Ubisoft Connect tab to check on challenges, rewards, invite friends or anything else it lags or freezes my game for several minutes while it loads. After it loads anything I click will restart the lag/freeze for another several minutes. It is basically unusable. I know I'm not the only one who has this issue, is there a fix for this?

over 1 year ago - Ubi-Perseids - Direct link

@AceyDuece Hey! Welcome to Discussions!

Sorry to hear that clicking on the Ubisoft Connect tab is causing your game to lag/freeze. If you haven't yet, please go through our troubleshooting guide here as it can help fix what could be causing this issue to occur. If this doesn't help resolve the problem, would you be able to record a video showing that the game lags/freezes when you click on the Ubisoft Connect tab? Once you have the video clip, please upload it to a website like YouTube as public or unlisted and share the link here. Thanks in advance! Also, I noticed you mentioned that you aren't the only one having this issue, have you seen other players mention this elsewhere, for example on Reddit? Please let me know. Thank you!