I bought some R6 credits and they still haven't showed up after a couple of days why is this happening. I have emailed Ubisoft about 2 days ago and they still haven't responded. I'm getting worried because I checked my PayPal and it said my money was taken out. What do i do?
Originally Posted by FindFixFinishCouldn't have said it better myself! We also have a list of approved retailers here!
You can buy Siege credits from third-party retailers such as Amazon and reputable games stores.
If a deal looks too good to be true then it probably is. You should avoid those types of places.
Also, the Russian language forum is over here: https://forums-ru.ubisoft.com/forumd...cy-s-Rainbow-6
Hey @AXEIFNXxoxo , thanks for getting in touch about this! Sorry to hear you haven't received the credits you'd purchased yet - that's most unusual.
I'm confident our support teams will be back in touch with you as soon as they are able. We've got a support article describing what to do, which is essentially contacting our support teams, so it's great you've already done that.
However, just to mention, I don't see any support ticket attached to the account you're logged into here on the forums. If you have a different Ubisoft Connect account you'd used to send us an email, that's fine 
If it's your account you are logged into now on the forum from which you are missing Credits, please make sure you are logging into the correct one when sending us a message on the support website.
I've included our support contact links below, just to make sure you've contacted us on the channels we'd recommend.
Open a support ticket with Ubisoft Help
Send a Twitter DM to Ubisoft Support
Send a Facebook PM to Ubisoft Support
Let me know if I can clarify this at all!
Hello @bbgwithbbc
Thanks for reaching out and I'm sorry to hear that you didn't receive your credits.
I just checked it our for you and I can see that your case was already redirected to the responsible team and you should receive a reply soon.
If you have any additional questions, please let us know.
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