Hey STierPotato,
Thanks for reaching out to us and welcome to forums!
Based on the description you've provided, I can understand that the expectations for the game to be found is very different from how long it actually takes to find the game, therefore I see where you're coming from.
There are a number of factors that will have an effect on it, one of them being the number of players that are playing at the time on the same server as yours, which is something we do not really have that much control of.
Did you notice whether this is the case through-out the day or are there specific times that you noticed it happening more than ever?
Let us know!
devtrackers.gg
For the past few days ,I have been trying to play ranked. It would take me around 30 minutes to find a ranked match and that's if I am lucky. It says the estimated wait time is 1:14 but I have been waiting for almost 2 hours already. I play on PS4 and am Copper 1. I play on East Asia servers. I have already tried checking my router for any problems and it seems that there are no problems with it. When I try to play casual, I can find a match in around 10 minutes. I hope you will be able to respond.