[2020] Is ubisoft responding to cases?

Hello Dj.Bacon, sorry to see you are unable to make a purchase, we have had a few delays answering players at the moment after the launch of our new games so we are trying to play catch up.

Could you please try making this purchase with the Steam Overlay disabled.

Go to - Settings/Preferences > In-game tab. Uncheck the box next to 'Enable the Steam Overlay while in-game'

Please also try disabling your VPN if using one before making the purchase.

Let me know if you are then able to make a purchase?