[2021] [Ubisoft Store]Bought the game but I cant play?

I bought Siege Ultimate edition yesterday via ubisoft webpage. It was automatically supposed to go to Ubisoft Connect but it has still never appeared in my client and there is no way to add it. I contacted support via chat and they told me to wait 24 hours. I waited the initial time and now they wont give me a timeframe. Is there anything else I can do?