Original Post — Direct link

Well me and my friend started a ranked match and the blue and red team was just gray, white and black and we were super confused and everyone in the game had that. We started the match and and played on defense and everything was wrong. It was like we were spectating a teammate when we were playing and we couldnt see our hud. Then we were swaping to attack and the game froze and crashed for everyone because when we got back in to the game again we got a ban penalty and it only took us 2 min to get back in the game and the game couldnt have ended already. So the match probably got cancled because no one was in it. Pls fix this. And also we lost some MMR

Yey

about 2 years ago - Ubi-Froggard - Direct link

Hey @timpew123

I'm sorry to hear that happened. Unfortunately we can't manually adjust MMR to add that back but if you have a video clip of this match showing what happened, we would pass this on to the dev team so they can see this happened and see if they can look into it.