Original Post — Direct link

I asked for help on 28th January (08:46 a.m.) because i linked my xbox account to PC and received just a few of my skins and wanted to know what happened
i only received my pro league skins and gemstones, but i couldn't care less about them, i wanted my seasonal skins from year 1, 2 and 3 and my elite skins and charms.
But haven't got an answer since that day, is it that hard to just say something ?

about 2 months ago - Ubi-TheBerry - Direct link

Hey there guys,

Thanks for reaching out.

We are experiencing significantly higher than normal contact volumes across our Support Channels at the moment.

Due to this, there is unfortunately a delay to responses and we're unable to get back to player as soon as we'd otherwise like to.

During this time, we kindly ask that you remain patient as we work in responding to everyone's queries.

Please understand that we are unable to speed up this process via the forums.

We appreciate your understanding and patience during this time and will be in touch as soon as possible.

Thank you!

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