Original Post — Direct link
hello my name is Mert
I got the game a few years ago on steam
I can't play because my game doesn't appear on ubisoft



T.R:
merhaba ismim Mert
oyunu bırkaç yıl önce steam dan aldım
oyunum ubisoft ta gözükmedigi için oynayamıyorum
about 4 years ago - UbiShoreman - Direct link
Originally Posted by Mertc
hello my name is Mert
I got the game a few years ago on steam
I can't play because my game doesn't appear on ubisoft



T.R:
merhaba ismim Mert
oyunu bırkaç yıl önce steam dan aldım
oyunum ubisoft ta gözükmedigi için oynayamıyorum
Moving to player support!
about 4 years ago - Ubi-Karl - Direct link
Hey Mertc,

Thanks for reaching out, welcome to forums and I am sorry to hear about the issue you ran into.

If you've purchased your game via Steam, then when launching it for the first time, it will ask you to link it to the Ubisoft account.

Depending on which account you link it to, that is where your game will be located.

If you're unable to find which account is your game linked to, we will be happy to look into it for you, however as this will involve discussing account related details, we would like you to reach out to us via one of the following channels:

1. Support website
2. Facebook
3. Twitter

Hope this helps. Should you have any questions, let us know!