Originally Posted by TyroFrolicYT
after launching game, i am getting black screen for 2 seconds and then game minimize and if i maximize it do the same. any solution?
Hey there.
I'm sorry to hear you're having issues with crashes/freezes at the moment.
The first thing I would suggest is to attempt each step suggested
here. These steps are known to resolve most of the common causes of crashing/freezing.
If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the
support website by opening a live chat session or alternatively through our social media accounts on
Facebook and
Twitter and they will be able to create a support case for you.
After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:
MSInfo
DxDiag
Thanks.
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