Original Post — Direct link

My game keeps crashing at random times, with certain events appearing in event viewer RIGHT as the crash happened. I've been having this happen to me nonstop since last month, and I've done pretty much everything I could in order to solve it and nothing has worked so I am here now. The events included: 4624, 4627, 4672, 4798, mostly 4799 and 5379 (about 50 pop up at one time). I've updated my video card drivers, I've ran multiple SFC scans on my system, Ran siege in both the vulkan and DX version, lowered settings, re-installed siege, verified the game files via ubisoft connect (the launcher I use for it), ran a windows image recovery command in command prompt, scanned my system for viruses, taken a look at task scheduler, disabled HPET (I tried disabling and re-enabling this, no change.), cleared event viewer logs, ran siege and ubisoft connect in administrator mode, reinstalled ubisoft connect and nothing has worked for me so far. So, I'd like to know if anyone else is having a similar issue with random crashes. Recently, the events seem to mostly be about "Account management", "logon", "logoff". I've ruled this crashing out for games outside of Ubisoft, because I haven't seen one game crash like THIS outside the Ubisoft connect launcher. It happened to me on another Ubisoft game "For Honor", but definitely not as much as siege. In siege, it's usually every few matches or so, when it happens there is about a 6 second freeze with audio still playing and no cursor visible before closing the window entirely with no trace or explanation of what happened.

System Info:
CPU: Ryzen 5600X (undervolted)
GPU:Gigabyte RTX 3070 OC (undervolted)
Motherboard: ASUS TUF GAMING X570-PLUS WIFI (updated the bios a month ago)
PSU: EVGA 750W PSU
RAM: Trident Z Royal 2x8 GB 3200Mhz
Storage: Samsung 970 EVO 500 GB, Samsung 870 EVO 1TB
OS: Windows 11 Pro, Version 21H2, build 22000.856

Is there something I am missing here or not checking thoroughly enough? Please tell me if you know. It is extremely annoying trying to play unranked or casual, in an endgame situation and have my game brick itself suddenly.

over 2 years ago - Ubi-Perseids - Direct link

@Akioisntherelol Hi there! Welcome to Discussions!

I'm so sorry that you are continuing to experience your game crashing randomly, even after the extensive troubleshooting you've tried. Since you've been having this issue since last month and have already tried various troubleshooting steps that we would recommend, I'd going to suggest you please go ahead and open a support ticket and upload your system files. Our support team will be able to take a closer look and get back to you through that case. You can also let us know when you have created your ticket and we can take a look and reply back to you here on the forums. Whichever you would prefer! Thanks!